In this Privacy Policy, Hastakruti Online Services is referred to as "we," "us," or "our" and the end users are referred to as "you", "your" or "user". Also, the term portal, portals refers to the different platforms, channels from where a user can engage with the company’s offerings which includes but is not limited to Android App, iOS App, Desktop site, Mobile Web site, Emails, Social Pages.

Privacy Policy Changes

We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy. Your continued use of the website will be considered as your acknowledgment and acceptance of the terms of the revised Privacy Policy. If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us at [email protected]

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Hastakruti employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Web Server Log Information

We use a third party server to host our website. Our website server automatically logs the IP address you use to access our website as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website (e.g. the website or URL (link) which referred you to our website), and your browser version and operating system.

Use of website server log information for IT security purposes

Our third party hosting provider stores server logs to ensure network and IT security and so that the server and website remain uncompromised. This includes analysing log files to help identify and prevent unauthorised access to our network, the distribution of malicious code, denial of services attacks and other cyber-attacks, by detecting unusual or suspicious activity.

Unless we are investigating suspicious or potential criminal activity, we do not make, nor do we allow our website server provider to make any attempt to identify you from the information collected via server logs.

Cookies

Cookies are data files which are sent from a website to a browser to record information about users for various purposes. We use cookies, including essential, functional and analytical cookies. You can reject some or all of the cookies we use on or via our website by changing your browser settings, but doing so can impair your ability to use our website or some or all of its features.

For each user, our web server automatically recognizes the following:

Host origin of the request.

Referrer

Session data

Page viewed

Your browser type

Operating system information

Hastakruti uses cookies to ensure hastakruti.com runs on your computer and you can access content on our site. Cookies do not store any passwords or credit card information.

Accepting or Rejecting Cookies

There are a number of different ways in which you can accept or reject some or all cookies. Some of the main methods of doing so are mentioned below.

Changing Browser Settings

Google Analytics Opt-out Addons

Clearing Existing cookies

You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.

You should also be aware that clearing all cookies from your browser will also delete any cookies that are storing your preferences, for example, whether you have accepted cookies on a website or any cookies that are blocking other cookies.

Information we collect when you contact us

Email Id

Contact Number

Name

Address

We use a third party email provider to store emails you send us.

Information we collect when you interact with our website

Subscription/Newsletters

Registration/ Checkout/ Guest Checkout

When you register and create an account on our website or at checkout, we collect the following information: your name, your shipping address (including country, street address, town/city and postcode), your billing address (including country, street address, town/city and postcode) phone number, email address and password (we do not view your password) which we store on our servers(except plain password) for better user experience next time the same customer visits our portal.

Information collected while placing an order

After you place an order on our website you will need to make payment for the goods or services you have ordered. In order to process your payment we use third party payment processors, CCAvenue. Your payment will be processed by the payment provider you choose to process your payment via a payment gateway.

Third party payment processors

The third party payment processors we use all collect, use and process your information, including payment information, in accordance with their privacy policies. You can access their privacy policies via the following links:

CCAvenue

Disclosure and additional uses of your information

Disclosure to Service Providers

We use a number of third parties to provide us with services which are necessary to run our business or to assist us with running our business and who process your information for us on our behalf. These include the following:

Email provider

IT service providers

Web developers

Hosting provider

Your information will be shared with these service providers only where necessary to enable us to run our business.

Advertising

Hastakruti uses remarketing with google to advertise online. Third party vendors including google, show your ads on the internet. Mirraw and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.

How long we retain your information

when you place an order for goods and services, we retain that information for a minimum period of seven years following the end of the financial year in which you placed your order, in accordance with our legal obligation to keep records

Business Transfers

Information about hastakruti.com users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets hastakruti.com.

Miscellaneous Privacy Issues

Minors under the age of eighteen may not use the website. We do not collect information from anyone known to be under the age of eighteen and no part of the website is designed to attract underage customers. If you are under eighteen you may use hastakruti.com only with the involvement of a parent or guardian.